For most of the applications provided by MTU, we offer a selection of Standard Value Care Agreements (VCA) and customized local service contracts. Agreements may vary from one application, but they are always based on the ideal maintenance plans for the products. Olympus offers three competitive service agreements to protect your investments in Olympus equipment. Each plan can be tailored to your specific needs and budgets. Many of our largest customers in the marine sector have experienced the benefits of our service agreements. Rolls-Royce has signed a 10-year service contract with world leader Towage- und Marine-Dienstleister Svitzer A/S. The agreement – Global Frame Frame Value Care Agreement (VCA) – includes spare parts deliveries in 6 countries for a fleet of 17 tugs powered by MTU 4000 engines. The cost of maintenance is related to the engine`s operating time. This is the first maintenance contract of its kind signed by Svitzer. The preventative maintenance system preserves engine availability for Svitzers while contributing to the optimal cost of the life cycle. The challenges of implementing value-based contracts are numerous: in the United States, value-based contracting activity has so far been limited.
But there is a great deal of interest in these agreements among both payers and biopharmaceutical producers, and the changing health environment could generate more activity in this area in the future. The Danish company Towage Svitzer currently operates 17 ships with 4000 MTU series units on board. These include the world`s first 90-ton port tractors, powered by high-speed diesel engines. These have been in service since 2018 in the cargo port of Tangier-Med in Morocco. Other vessels are in service in Brazil, Costa Rica, Denmark, the United Kingdom and Germany. The fleet also includes the tug Svitzer Hermod, the first merchant vessel to demonstrate remote operation, also powered by two MTU 16V4000 M63 diesel units. As part of the agreement, Rolls-Royce`s Power Systems division will ensure that appropriate spare parts are available at the right time for each scheduled maintenance. This approach will allow Svitzer to focus on the efficiency of technical management and ship operations, while planning, terminalization and spare parts deliveries will be carried out by Rolls-Royce.
“We are pleased that Svitzer has decided to intensify its collaboration with us as a trusted partner,” said Denise Kurtulus, Director of Rolls-Royce`s Global Marine Company. “This new agreement provides us with the basis for strengthening our cooperation on other technologies such as hybrids and gas engines, as well as on digital real-time operational monitoring services. Through the ongoing collection and processing of technical data, digitization has opened up a number of new opportunities in the area of proactive maintenance management. These are already made by Rolls-Royce as part of the Customer Service 4.0 with new digital products like MTU-Go! Act and MTU-Go! Manage the availability of solutions strategies tailored, among other things, to the needs of fleet operators. “As part of Svitzer`s current technical operating model, we want to continue to focus on our performance and the reliability of our core aircraft. We are confident that the maintenance contract with Rolls-Royce will greatly assist Svitzer`s current journey in determining the true lifecycle cost of our key components,” said Evangelos Fragkoulis, Chief Technical Officer of Svitzer.